ITIL Practitioner Security Management

Practitioner's Certificate in IT Service Management Security Management

Exam requirements specifications

Target group

 

The Practitioner's Certificate in IT Service Management Security Management is intended for those in an IT organization responsible for the activities that are part of the Security Management process. The practitioner has to be able to record, guard and improve this process.

 

Prerequisite knowledge, skills and practical experience

• Foundation Certificate in IT Service Management
• Practical experience in the field of Security Management
• Course at an EXIN-accredited training institute

 

Exam requirements average study load

 

16 hours of training, 30% theory and 70% assignments

4 hours of homework assignments

20 hours of study of the Security Management module

1. Security Measures 30%

2. Planning, implementing, managing, evaluating, maintaining and reporting on Security Management 50%

3. Relationship with other ITIL processes 20%

 

1) Security measures

The candidate can propose Security measures based on given documents.

The candidate can propose measures from the Code of practice for Information Security Management:

• based on a given Security paragraph from a Service Level Agreement
• based on given results from an evaluation or audit rapport
• based on a given technical infrastructure
• based on a given security policy.

 

2) Planning, implementing, controlling, evaluating, maintaining and reporting on Security Management

The candidate can plan, implement, control, evaluate, maintain and report on Security Management in an organization.

The candidate can:

• detail the parts of an implementation plan for Security Management in a given situation
• based on given procedures and guidelines, describe the implementation of the security aspects that concern: asset classification and control, personnel security communications and operations management, access control
• based on given norms in procedures and guidelines, make an evaluation plan for independent audits on IT security
• implement the drawing up or changing of the Security paragraph in an SLA: based on a given security policy, based on a given audit report
• in a given situation, report on planning, implementing, controlling, evaluating and maintaining Security Management.

 

3) Relationship with other ITIL processes

In a given situation, the candidate can describe the exchange of information between Security Management and the following ITIL processes:

Incident Management and Service Desk © EXIN International, 3-2007 Literature

• Problem Management
• Configuration Management
• Change Management
• Release Management
• Service Level Management
• Availability Management
• Capacity Management
• Financial Management for IT Services
• IT Service Continuity Management.

 

Price:		Schedule:
Class Number:	CU604	TBA
Prerequisites:	ITIL Foundations Certificate (see above)
Length:	3 day