You are not required to have the University sponsored health insurance plan in order to utilize the services of the Student Health Center.

During the Fall and Spring semesters, all full-time undergraduate (12 or more credit hours), full-time graduate (9 or more credit hours or otherwise considered full-time) and full-time day law students are eligible for care at the Health Center. The University fee which allows access to the Health Center , Counseling Center, and the University Center is mandatory and is included in tuition and fees for these students. Part time students are not routinely charged this fee and must pay the Health Care fee to gain access to the Health Center.

During the summer sessions the University fee is mandatory and is automatically added to tuition for students enrolled for 5 or more credit hours. Students who are enrolled for fewer than five credit hours during the summer must request that this fee be charged to gain access to the Student Health Center. 

Students who are not enrolled for the current semester but intend to enroll for the next semester and graduating seniors who want access to the Health Center for  the first Summer session can pay the Health Care Fee in order to gain access to the Health Center. 

These fees are significantly less than the cost of obtaining care at an outside facility. The University Fee can be paid at the Student Health Service or at the Cashier's office located in the Ashe building-1 st Floor. The Health Center Fee can only be paid at the Student Health Center. Please understand that access to our services can not be provided without paying the appropriate fee.

Medical students may receive care at the Student Health Center on a fee-for-service basis. Fee-for-service charges can be paid for with credit card, cash or Cane Card at the time of service.

International students who are no longer enrolled at the University but remain in the United States completing Optional Practical Training may still be insured under the Student Insurance policy if they originally purchased a plan that continues beyond the completion of their studies. To verify the termination date of your insurance plan please call (800) 436-7709 or log on to www.myuhc.com. Although insurance coverage may continue during OPT training, access to the Student Health Service is limited to enrolled students. Expenses incurred off-campus will be subject to deductibles, co-payments and co-insurance. Please review the United Healthcare schedule of benefits for information on benefits, exclusions and limitations of coverage or contact the Student Health Service at studenthealth@miami.edu for additional information.

Fall and Spring Semesters:

Mondays, Tuesdays, Wednesdays, and Fridays - 8:30AM to 5:00PM
Thursdays - 9:00AM to 5:00PM
*Last patient checked in at 4:45pm.
Weekends and University / Coral Gables Campus Holidays - Closed

(After hours assistance available at 305-284-9100)

Winter break, Spring break, and Summer Sessions :

Monday through Friday - 9:00AM to 4:30PM
Weekends and University/ Coral Gables Campus Holidays - Closed

(After hours assistance available at 305-284-9100)

If you have a sudden, severe illness or serious accident dial 911.

For less severe illnesses or injuries requiring immediate attention, you should go to an Emergency Room. HealthSouth Doctor's Hospital is located across from Allen Hall, at 5000 University Drive, telephone 305-666-2111. South Miami Hospital is located at 6200 S.W. 73rd Street, telephone 305-661-4611. You should know the benefits, exclusions and other requirements of your insurance plan and always carry a valid insurance ID card.

After hours assistance for urgent situations can be obtained by dialing our main number 305-284-9100. Students with UnitedHealthcare insurance may also contact the UnitedHealth NurseLine by calling (800) 436-7709 and selecting the Health Resources Option.

For less urgent conditions you may visit one of the local Urgent Care Centers.

Phone/Fax/Email Us

Our Email address is studenthealth@miami.edu. You may also use the feedback form below. Please make sure to indicate your correct return Email address or we will not be able to respond.

How do I decide whether to accept the Student Health Service sponsored Insurance or to choose another policy?

All students must have adequate coverage. Although the Heath Center sponsored plan is specifically designed for UM students and provides enhanced services when care is provided at the health center, other policies may provide advantages for individual students. Please carefully review the insurance brochure with special attention to coverage, exclusions, limitations and pre-existing condition clauses and choose the alternative that best meets your individual needs.

Do I need to purchase the Student Health Service sponsored health insurance to use the health center?

No, you are not required to purchase the Student Health Service sponsored insurance to be eligible to use the health center.

Do I need to pay an additional fee to use the Student Health Service?

Full time undergraduate students, full time graduate students, day law students and others who have paid the University fee are eligible to use the services of the Student Health Center. Additional fees apply for summer sessions. 

What types of services are provided at the Student Health Center?

The Student Health Center provides primary care clinical services and specialty services such as women's health, orthopedics and allergy injections. Most primary care services and many routine lab tests are provided free of charge. Specialty care services, x-rays and other lab tests are offered at reasonable charges.

If I choose not to buy the University sponsored health insurance, will you bill my insurance plan?

No, the Student Health Service will not bill your insurance plan. Many of the services offered at the Student Health Center are provided free of charge. Other services are provided at reasonable charges, a receipt for these services will be provided for students who wish to seek reimbursement from their insurance company.

Full time undergraduate students, full time graduate students, day law students and others who have paid the University fee are eligible to use the services of the Student Health Center. 

Many services including routine visits are provided at no charge to eligible students. Other services including specialty clinic visits, x-ray, non-routine lab charges and immunizations are available for reasonable charges. Many of these charges are covered by the Health Center sponsored insurance plan.

Part-time students and other enrolled students not already charged the University fee may gain access to the Heath Center by paying the University fee either at the Health Center or the Cashier's office located in the Ashe building-1 st Floor.

Continuing students who are not enrolled for the current semester, graduating seniors who wish access for one additional week after graduation and scholars may gain access to the services of the Student Health Center after paying the Health Care Fee: (paid directly to the Health Center)

*  3 month minimum except for graduating seniors

Should I drop-in or make an appointment?

Most students choose to be seen on a drop in basis. Wait times vary, but most students are seen within 30 minutes. Waits may be longer during busy times, or if an emergency occurs. Peak times are mid-day and late afternoon, especially on Mondays and Fridays.

To minimize your wait:

1. Arrive early in the morning.

2. Make an appointment

3. Provide front desk, and triage staff with as much information as possible. Some requests can be accommodated without having to wait to see a provider.

Which provider will I see?

Students are triaged to the appropriate provider based on their presenting complaints or clinical condition. Any student can request any provider; waits may be longer if you request a specific provider. Students with frequent or chronic medical problems are encouraged to choose a specific provider for primary care. Appointments are the best way to assure continuity of care.

Will I be charged for my visit?

There is no charge for most routine visits. There are charges for visits to specialty clinics such as orthopedics and women's health, for routine physical exams, and for procedures such as EKG's, X-rays, allergy shots, and freezing of warts. Some of these charges are covered by the Health Center sponsored Insurance Plan, and will be billed directly to the insurance company. They may also be covered by outside insurance plans, receipts will be provided to allow filing of claims, if appropriate. Payment methods include cash, check, 'cane card, MasterCard and VISA. For more information, please ask front desk staff.

Where is the Pharmacy?

The Pharmacy is located on the second floor, and can fill prescriptions written by any licensed provider. Costs for prescriptions are often lower than those at local drug stores. Most insurance plans are accepted. The pharmacy also sells vitamins, nutritional supplements, and non-prescription medications at reasonable prices. Payment methods include cash, check, Cane card, MasterCard, and VISA.

Do I need to come to the Health Center for prescription refills or referrals?

After your initial visit, your provider may be able to refill your medication, or issue a referral without a visit to the Health Center. You may leave a message by dialing 305-284-9100 option 4. You will be informed if a visit is required.

If a student is absent from class for health reasons, it is the student's responsibility to discuss this directly with the faculty member. The Student Health Service does not issue class excuses. Students may sign a written release of information form to allow professors to verify that the student was seen at the Student Health Service on a specific date, or during a designated period of time.

If a student is hospitalized, suffers from a prolonged illness or is recovering from a serious injury, the Student Health Service will communicate with the appropriate dean's office after obtaining permission from the student.

You have the right to:

• Be treated with dignity, respect, courtesy, and privacy.
• Receive information and explanation concerning diagnosis, treatment and prognosis.
• Refuse treatment and be informed of the consequences of the decision.
• Expect that medical records will be kept confidential and released only with your written consent or in response to court ordered subpoenas.
• Select and/or change your health care provider.
• Receive appropriate referrals to other providers and services.
• An explanation of any charges incurred for services rendered.
• Know the name, position, and status of all individuals working at the Health Center.

You have the responsibility to:

• Provide complete and accurate information pertaining to your medical history and current medical problem.
• Understand your health problems and participate in the plan of care. Ask for clarification if instructions are not understood.
• Understand your providers recommendations for continuing care.
• Keep an appointment or call if you cannot meet your scheduled appointment.
• Show courtesy and respect to Health Center staff and all other clients.
• Communicate with your health care provider if your condition worsens or does not follow the expected course.

For additional information, please contact