Travel Management

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e-canes Travel Survey

e-Canes Travel Survey

Your feedback to this survey is important: Travel Management is evaluating the effectiveness of the UM Business travel program and your feedback will help shape the scope of current and future enhancements.

 

Completion of this survey enters you into a raffle for one domestic round trip ticket with American Airlines.

 

* Required Fields

* Name                                               * Phone
    
 
* Department
 
 
* E-mail
 
 
* 1 - Who books your itinerary? (You must select one)
 
I do
A Coordinator
 
* 2 - When you book airfare, what is most important to you? (You must select one)
 
Fare/Price
Schedule(time)
Both
Other
 
Other (Type in a response)
 
 
* 3 - Which level of savings below would affect your decision on booking airfare? (You must select one)
 
$50 - $99
$100 - $199
$200 and over
 
* 4 - When paying for airfare, which form of payment do you use? (You must select one)
 
My own credit card
Charged to the UM Department Account
 
* 5 - For the method of payment selected above, please specify the reason for your preference: (You must select one)
 
Convenience
Travel Awards
Mileage/Bonuses
Other
 
Other (Type in a response)
 
 
* 6 - How far in advance do you make your travel reservations? (You must select one)
 
1 -15 days
16 - 30 days
31 to 45 days
46 and above
 
Other (Type in a response)
 
 
* 7 - How often does your itinerary change within a specific booking? (You must select one)
 
Never
Once
Twice
More than twice
 
* 8 - Please rate your understanding of the current UM Travel Policy. (You must select one)
 
I know it
I know it somewhat
I'm clueless
 
* 9 - Would you find it beneficial to be prompted for UM Travel Policy compliance during your reservation process? (You must select one)
 
Very beneficial
Somewhat beneficial
Not beneficial
 
* 10 - Do you use online sites to price shop? (Circle One) (You must select one)
 
NO
YES
 
Which one do you frequently use? (Type in a response)
 
 
*  11 - If you book travel online, please rank the following in order of importance. Rank from 1 to 5, 1 is the lowest, 5 is the highest.

 

 

Rank: 1 Lowest, 5 being the highest

PRICE:

1

2

3

4

5

 

  EASE of USE/CONVENIENCE:

 

1

2

3

4

5

 

No Pre-Authorization Approval Requirement:

1

2

3

4

5

Package booking (air, hotel & car rental):

1

2

3

4

5

 

Group booking (multiple travelers) :

1

2

3

4

5

 

 

  
 
* 12 - What is your preferred method of booking UM travel? (You must select one)
 
Authorized Agency
e-Canes Travel
Third-party full service agency
Online search engine (Orbitz, Expedia, Travelocity.. .)
 
* 13 - How do you find the UM business travel authorization process? (You must select one)
 
It's easy!
It's cumbersome
It requires a Nobel Prize brain!
 
* 14 - Is 24 hours sufficient time for you to obtain UM business travel authorization? (You must select one)
 
Yes
NO
 
14b - If not, how many days does your authorization process take? (Type in a response)