The Professional Development and Training Office offers a variety of programs and services to meet the diverse needs of the University of Miami employees. They include but are not limited to:

 Organizational Development Services

• Teambuilding
• Strategic Planning Facilitation
• Customer Service Expectations
• Performance Consultations

 Training Services

• Train the Trainer
• Facilitation Skills
• Professional Development Standards

 Networks

• ULearn Roundtable
• Professional Development Council

 Competency Based Programs

• Leadership Academy
• Administrative Support Program

  e-Learning

• Computer based learning (CBL) module development
• Synchronous virtual training environment (Elluminate)
• Tools for developing on-line learning (Captivate 2 &  Softchalk)
• Learning Management System to monitor training activities and act as a portal to CBLs (ULearn)

Systems

• ULearn
• Elluminate
• Manager Follow-through Tool

 Orientation

• New Employee Orientation
• Manager Orientation
• Hospital Orientation
• Temporary Employee Orientation
• Departmental Orientation

 Certificate Programs

• Professional Development Series
• Human Resources Series

 Professional Programs

• Nursing Contact Hours Program