HOW DOES MYUMBACKUP'S LIVEBACKUP PROTECT MY DATA?

LiveBackup protects the files on your computer (physically connected computers as well as remote or disconnected systems) by backing them up to the LiveBackup Server.

How LiveBackup protects your data

LiveBackup protects desktop data using a two-step process: mirroring and versioning.

Immediately following installation and connection to the LiveBackup Server, LiveBackup creates an exact copy of your drives, folders, and files on the LiveBackup Server. Once this mirroring process is complete, you must reboot your computer. After reboot, LiveBackup creates a checkpoint, which is a complete copy of your computer from which it can restore individual data files at your request.

Next, LiveBackup versions files. Versioning is the process of continuously tracking all changes made to each and every file on your computer. LiveBackup then saves each change as a new version of the file and copies that version to the LiveBackup Server. Using this continuous journal of file changes stored on the server, LiveBackup can recover all information up to and including the very last file save.

LiveBackup operates in the background, protecting data automatically without intervention. LiveBackup's continuous tracking operates at the file system level, so it allows recovery easily and eliminates the need for you to perform complicated and cumbersome restoration procedures. Because of the simplicity of operation, you can recover data files without help.

Does LiveBackup protect data on disconnected computers?

Yes, LiveBackup protects data on computers even when they are disconnected from the server. If a file is changed on a client computer while it is disconnected from the network, LiveBackup logs the change in a cache on the local hard disk. If you install LiveBackup manually, you can choose the location of this cache folder at that time. A typical path is X:LIVEBACKUP CACHE, where X is the local drive with the most free disk space.

Since your file changes are saved in a cache locally, you can recover recently created files from this cache without a network server connection. (Older files are available only with a network connection.) Once the computer is reconnected to the LiveBackup Server either physically through a network cable connection or by dial-up, LiveBackup automatically moves the file changes to the LiveBackup Server. Once moved, these changes are available for recovery any time your computer has a connection to the LiveBackup Server.

How can I tell what LiveBackup is doing?

The tasktray icon

Since LiveBackup Client runs in the background, you may wonder precisely what it is doing at any given time. The LiveBackup tasktray icon provides this information through its changing state:

How do I monitor LiveBackup Client connections?

From the LiveBackup Client Control Center, you can check the status of your local cache and network connections, view an error log, configure the client for the best possible network performance, and configure automatic updates. The Control Center contains the following pages of information:

• Client Engine Check your backup and local cache status.
• Network Check or disable/enable your network connection status.
• Performance Configure network connections for the best system performance.
• Update Configure how LiveBackup Client updates will be applied (Super Users only).

How can I test LiveBackup Client's connection to the server?

At any time, you can test LiveBackup Client's connection to the LiveBackup Server. Since a connection is required for full backup and recovery, this test enables you to troubleshoot problems with replication, disk space usage, and recovery.

For example, if the LiveBackup Client loses its connection to the LiveBackup Server, then all protected data will be cached locally until the connection is resumed. Local caching of a large amount of data can cause the client computer to run lower than expected on disk space and could decrease performance. A lack of a connection will also limit the files that are available for recovery to those that are cached locally.

To test the connection:

1. Click the Start menu and point to Programs. Point to Storactive LiveBackup, and then click LiveBackup Server Connectivity Test. The LiveBackup Server Connectivity Test begins.
   
   
2. Total progress displays at the bottom of the window. Check the Status area to determine the status of the connection:
   • In progress: LiveBackup is checking the connection to the server.
   • Tested successfully: The LiveBackup Client can connect to the LiveBackup Server.
   • Failed: The connectivity test encountered an error. LiveBackup will retry two more times. If it fails after three attempts, then the connectivity test fails. Failure may result if
     • There is no physical connection to the LiveBackup Server.
     • The LiveBackup Server is not running or is too busy to respond.
     • The client database has not yet been created on the LiveBackup Server, or it is inaccessible due to server processing.
     • The Internet connection on the client computer is configured to work offline. You can modify this setting in Internet Explorer: under the File menu, clear the check beside Work offline.


3. When you have finished testing the connection or if you want to cancel the test in progress, click Cancel.

How do I check my LiveBackup client status?

For LiveBackup Client to protect your files, it must be active and have enough free disk space available in the local cache to store files before transfer to the LiveBackup Server. The Client Engine page of the Control Center provides this information about the system status, mode, and local cache.

1. Right-click the LiveBackup Client tasktray icon and select Control Center.
   The Client Engine page of the LiveBackup Control Center appears. Use this page to check Backup system status and Local cache status.
   
   
2. Check Backup system status. This section of the Client Engine page provides the following information:
   • System is: The LiveBackup Client status may be Active, Inactive, Paused, or Initializing. This status is also indicated in the LiveBackup Client tasktray icon: see "What LiveBackup is doing? The tasktray icon".
     
     Active: LiveBackup is protecting your files.
     
     Inactive: LiveBackup is not protecting any files. This rare status indicates a serious problem that unloaded the client from memory or prevented it from loading altogether. The problem may be due to missing files, a corrupt installation, a driver or service that failed to start, or a LiveBackup service that was stopped manually. For help with this problem, contact the LiveBackup Administrator by e-mail at myumbackup@miami.edu.
     
     Paused: You have paused versioning and LiveBackup is not protecting files.
     
     Initializing: LiveBackup is in the initial phase of connecting to the LiveBackup Server, or it has paused itself as a result of restoring the local database, upgrading, or rolling back the system. As soon as the process completes, the status will return to the normal active state.
     
     
   • Mode: The Mode indicates the status of your cache and synchronization with the server. If the Mode includes the text Scan Running, then the LiveBackup Client is synchronizing the local disk data with the server.
     
     Normal: LiveBackup is protecting your files.
     
     Conserving Space: The local cache is out of disk space, but some free disk space is still available on your system, and may be allocated to the local cache. You may increase the available cache space if you configure performance.
     
     Out of space: The local cache is out of disk space, and the cache space usage setting in the Performance tab is at its maximum level. Although the computer may still have some free disk space, this space may not be allocated to the local cache because LiveBackup prevents you from increasing the amount of space that the local cache can consume to dangerous levels. No more files will be protected until you connect to the LiveBackup Server and allow the existing files in the cache to replicate. If you are already connected to the LiveBackup Server, you only need to wait for the files in the cache to be moved to the server. Once moved, cache space is freed and the Mode should return to Normal.
     
     
   • Client name: The full compound name of the LiveBackup Client account on the LiveBackup Server. This name includes group membership and appears in the following format: ClientName@GroupName.ParentGroup.
   
   
   
   • Errors: The normal status is that no errors have been detected. If errors have been detected, a warning icon appears here as well as in the tasktray icon. To see an error log displayed in Notepad, click the View button. The error(s) that caused this status appears in the log file preceded by an exclamation point, "(!)". Save this file, and then contact your system administrator by e-Mailing myumbackup@maimi.edu for help in resolving the errors. To clear the error message and icon, click Clear. The log will remain available for troubleshooting. See also "What LiveBackup is doing? The tasktray icon".


3. Check the Local cache status. This section of the Client Engine page provides the following information:
   • Maximum cache size: The maximum amount of disk space that the cache may consume, if the allocated cache setting is at its maximum level in the Performance page.
   • Cache in use: The total size of all files in your local cache folder that still need to be transferred to the LiveBackup Server. This total is equal to the sum of the current amount of data in the cache plus any overhead. The percentage of the available cache space used also appears.
   • Number of files in cache: The number of unique files in cache. If a single file has two versions in cache, each version counts individually toward the total.
   • Location: The full path to the local cache, selected during the LiveBackup Client installation.


4. To close the Control Center, click OK.

How do I check network connection status?

You can check LiveBackup Client's connection to the LiveBackup Server to ensure that your files are protected. You can also determine whether you need to modify your connection settings for the best network and system performance. Finally, you can disable or enable your connection to the LiveBackup Server. You may want to disable the connection temporarily if the computer has a low bandwidth connection to the network. While disconnected, files will continue to receive protection in the local LiveBackup cache.

To check network connection status:

1. Right-click the LiveBackup Client tasktray icon and select Control Center.
   
   
2. Click the Network tab. The Network page of the LiveBackup Control Center appears. Use this page to check network connection and replication status. This page contains the following information:
   • Last server status update: The status of the client's last attempted communication with the LiveBackup Server. It may be any of the following:
     
     Listening: LiveBackup Server is ready to accept backup data from your computer.
     
     Maintenance Tasks Running: LiveBackup is stopped on either your computer or the LiveBackup Server due to data archiving, disaster recovery, server backup, or a manual server stop. This status can appear if the client has reached the maximum size configured in the LiveBackup Console.e-Mail your LiveBackup Administrator at myumbackup@miami.edu.
     
     Out of Disk Space Quota: The LiveBackup Server has stopped accepting backup data from your computer because the maximum space quota has been reached on the server. A message warning you of this status will appear every time you log on until the problem is resolved. Contact your LiveBackup Administrator by e-Mail at myumbackup@miami.edu for assistance.
     
     Activation Pending: The LiveBackup Server has not yet activated client protection, or the LiveBackup Administrator has manually postponed activation.
     
     No Authorization: Your computer is not authorized to connect to the LiveBackup Server, or the LiveBackup Administrator has not yet added it to the LiveBackup Server for protection.
     
     
   • Last successful connection: The date and time of the last successful communication with the LiveBackup Server.
     
     
   • Average connection speed: The average effective file transfer rate from the client to the server as calculated over 5 minutes of data transfer and updated on a 10 second interval. Note that this value does not coincide with the network connection speed, because this value depends on the size of HTTP data packets sent to the server. During initial replication, LiveBackup sends full packets, which may be processed quickly, so results in a relatively higher average connection speed. However, during normal operation, LiveBackup sends many incremental changes that are transmitted in multiple variable, smaller HTTP packets, which take longer to process. This incremental versioning causes the effective file transfer rate to drop.
     
     
   • Mode: Normal, Roaming/Low Bandwidth, meaning autothrottle is on, or Connection Disabled, meaning the connection to LiveBackup Server has been disabled, and no data is being sent or received from the server.
     
     
   • Server: The name of the LiveBackup Server.
     
     
   • Current operation: If your computer is connected to the LiveBackup Server, this is the name of the file currently being transferred to your computer's backup database on the server.
   
   
3. To test the connection between the LiveBackup Client and the LiveBackup Server computers, click the Check connection button. The LiveBackup Server Connectivity Test begins. For more information on this test utility, see "Test LiveBackup Client's connection to the server".
   
   
4. To disable LiveBackup Client's connection to the LiveBackup Server, select the Disable connection check box. No data will be transferred between the client and the server for backup or recovery, and protection settings will not be downloaded to the client. Files will continue to receive protection locally in the LiveBackup Cache. This feature requires Power User privileges.e-Mail your LiveBackup Administrator at myumback@miami.edu for details.
   
   
5. When you have finished viewing network status, click OK.

Can I configure LiveBackup's performance?

Because LiveBackup is constantly monitoring your file changes and transmitting the changes to the LiveBackup Server, it uses some of your system resources. However, after initial replication, the effect on your system resources is minimal, you should notice no change whatsoever. However, if you are noticing any change in your system's performance, you may be able to improve it.

To configure performance:

1. Right-click the LiveBackup Client tasktray icon and select Control Center.
   
   
2. Click the Performance tab.
   
   
3. To adjust how much disk space is used to cache files locally before moving them to the LiveBackup Server, slide the Allocated cache slider to the right (Max) or to the left (Min). Decrease the disk space usage if your hard drive is running low on free space and this state is affecting your work or your system's performance. At the lowest setting, LiveBackup transfers only one file at a time into the cache.
   
   
4. To adjust how quickly files are transferred to the LiveBackup Server, slide the Network bandwidth usage slider to the right (Max) or to the left (Min). The higher the Network bandwidth usage, the faster files will be transferred to the server.
   
   
5. LiveBackup can automatically lower the network throttle when the connection to the server is slow. To configure this automatic throttling, select the Enable automatic bandwidth usage adjustment check box. When LiveBackup detects a slow connection, it will lower the network traffic to 30% of its current setting, and the client will send packets to the server at this rate. If a normal connection is detected, such as a physical connection to the LiveBackup Server, then LiveBackup transfers at the rate selected in Network bandwidth usage, regardless of the selection of this check box.
   
   
6. To close the Control Center, click OK.

How do I configure update settings?

If either the logged in user or the LiveBackup Client has Super User access, then the Update tab appears in the Control Center. From the Update page, you can configure how LiveBackup Client updates will be applied: you can either have LiveBackup install updates as soon as they are available or request that you be notified first. See Also "Feature Lockdown".

To configure update settings

1. Right-click the LiveBackup Client tasktray icon and select Control Center.
   
   
2. Click the Update tab. In this page, you can select how you want to receive updates to LiveBackup Client. By default, your updates will be performed automatically.
   
   
3. To enable automatic updates, select the Update LiveBackup Client automatically whenever an update is available option button. When an update is available, LiveBackup will install it for you.
   
   
4. To receive a message about available updates before applying them, select the Notify me when new updates are available option button. When an update is available, LiveBackup will display a message about the update with instructions on how to apply it.
   
   
5. To close the Control Center, click OK.

What if I need to transfer to another computer or I have reinstalled my operating system?

Email the myUMbackup's Administrator at myUMbackup@miami.edu and explain your needs.

How do I pause and resume protection?

You can stop LiveBackup Client from versioning files to the LiveBackup Server temporarily. You may want to pause protection if your system is not functioning properly, and you want to troubleshoot the problem. This feature is available only if either the client is assigned Super User access, or if the logged in user has been granted Super User access. For more information on user privileges, see "Feature lockdown".

• To temporarily stop creating and sending backup versions of your files to the LiveBackup Server, right-click the LiveBackup tasktray icon and select Pause. A check appears beside this menu item to indicate its selection, and the tasktray icon changes to the paused state.
  
• If Pause is disabled, then you do not have sufficient LiveBackup privileges to pause protection.
  
• During any software installation, LiveBackup Client will automatically pause itself. Once installation is complete, LiveBackup Client will resume protection.

• To begin creating and saving backups again, right-click the LiveBackup tasktray icon and select Pause. The pause symbol is removed and the tasktray icon changes back to an active state. See "What LiveBackup is doing? The tasktray icon".

What about security?

Because LiveBackup is making copies of all your files and backing them up to the server, you may be concerned about security. But don't worry. . . LiveBackup not only protects your data from loss, it secures the backups from snooping and theft.LiveBackup imposes the following security measures to protect your files:

• Encryption
• Feature lockdown

What about encryption?

LiveBackup encrypts files during both transmission to the LiveBackup Server for backup and transmission back to your client computer for recovery. Data sent between the client and server is encrypted by a session-specific key on both the client and server.

Once transmitted to the LiveBackup Server, your files are encoded using a common server- wide key. They are then stored in Microsoft SQL databases. Since Microsoft SQL protects stored data by user access restrictions, your files are doubly protected (LiveBackup encryption plus SQL access restrictions).

What is feature lockdown?

One way LiveBackup secures your computer's files is by locking out features through privileges assigned to client computers and users. This security is configured by the LiveBackup Administrator. When each computer is added to LiveBackup as a LiveBackup Client, the administrator assigns it a default user access level. All users who log into this LiveBackup Client computer will have at least the access rights assigned to the client as follows:

• No access LiveBackup Client will protect the files on the selected client computer, but users will have no access to control or recovery functionality.
• User You may recover individual user data files or entire folders using the Recovery Assistant or the Windows Explorer context menus and configure performance settings. You may not configure update, disable the server connection, nor pause or resume file versioning at any time.
• Power user You have all the rights of Users as well as privileges to disable or enable the client-server connection. You may not configure update, nor pause and resume file versioning at any time.
• Super user You have full access to all features in LiveBackup Client.

HOW DO I RECOVER A LOST FILE?

Once your drive has been completely mirrored to the LiveBackup Server, you can recover any protected file that was corrupted, lost, or accidentally overwritten. Even when your computer is disconnected from the network, you can recover recent files from your local cache folder. You can recover any available version to a folder you select. LiveBackup offers two ways to recover files for both the user who needs a little extra help as well as the expert.

• If you want a little extra help, you can use the Recovery Assistant to walk you through the steps of file recovery. Use this method if you are not sure where to look for the file you want to restore, or if you want to restore a deleted file.
• If you're an expert user, you can restore a particular version of a file directly from Windows Explorer. Use this method if you know the precise name and location of the file you want to restore.

What things should I remember about file recovery?

• To recover files, you must have at least Write privileges for the file. To preview a file during recovery, you must have at least Read privileges.
• If the file that you want to recover has been deleted, but is still recoverable, then the file's icon will appear dimmed in the Matching files list of the Recovery Assistant.
• In the Recovery Assistant, folders that have been deleted, but contain files that are recoverable, are indicated with a red folder icon rather than the default yellow icon.
• If the file that you want to recover has been deleted as part of a folder deletion, then the full path to the file will be recovered unless you select Save As in the final page of the Recovery Assistant. If the computer is disconnected from the network, and the Recovery Assistant contains the text ?No versions found,? then no local versions are available for recovery. Versions may be available on the LiveBackup Server, but you must connect to the server to restore them.
• If LiveBackup Client is disconnected from the LiveBackup Server, you can restore full versions of files from the local cache. Incremental versions stored in the cache may not be recovered in disconnected mode.
• Due to special security attributes available under NTFS, you may not preview or recover a file created under the NTFS file system to any FAT volume. If you need to recover an NTFS file, then restore to an NTFS file system volume.

What is Recovery Assistant and how do I recover a file using the Recovery Assistant?

The Recovery Assistant is a wizard that guides you through the process of recovering a file. It helps you locate the correct file by providing search criteria, then it offers you a list of files that match the criteria you selected. Finally, you can choose the version you want to restore and where you want to save it.

To use the Recovery Assistant:

1. Run the Recovery Assistant: Click the Start menu and point to Programs. Point to Storactive LiveBackup, and then click Recovery Assistant. Or click the LiveBackup tasktray icon. The LiveBackup Recovery Assistant appears. This wizard will help you recover your file in a simple step-by-step procedure.
   
   
2. Read the Welcome screen, and then click Next.
   
   
3. In the first page, click I need to recover a lost file or restore a previous file version, and then click Next. The File Criteria page appears. In this page, you can select criteria on which LiveBackup Recovery Assistant will search for the file you want to restore.
   
   
4. To help narrow LiveBackup's search for your file and decrease the total recovery time, select the check boxes beside the information you know.
   • I know where I kept the file on disk: Select this check box if you know the folder in which you saved the file. This option is useful if you accidentally moved the file to a new location, but you're not sure where.
   • I know what kind of data the file contained: Select this check box if you know the name of the application that created the file and/or the file's extension (the two, three, or four letters following the period in the file name).
   • I know I saved the file sometime within the last x minutes: Select this check box if the file has been changed recently. If you select this option, make sure you select the time interval within which you last worked with the file from 1 to 59 minutes. The default is 10 minutes.
   
   
   If you don't know all of this information, select any combination of the options, or leave all the check boxes cleared. If you leave all the check boxes cleared, LiveBackup will let you choose from all of the files it has backed up. Don't leave all the options cleared unless you know nothing about the file, because the total recovery time will be longer. Click Next.
   
   
5. If you chose I know where I kept the file on disk, then the Select Folder page of the Recovery Assistant appears; if not, skip to number 6 in this procedure, below. The Select Folder page enables you to choose a file location.
   Click the + to expand the drive of the file's last known location, and then click the + beside each subfolder in the file's path. When the full path is expanded, click the final folder in which the file was located.
   The path you chose appears at the bottom of this page. If you know all or part of the file's name, you can type it at the end of this path. Click Next.
   
   
6. If you chose I know what kind of data the file contained, then the Select File Type page appears; if not, skip to number 7 in this procedure, on the following page. The Select File Type page enables you to choose the type of file to recover.
   If you know the file extension, click the Extension heading of the File types list to sort the types by their extension. If you know the application that created the file, click the Type heading to sort the list by application name.
   Click the file type you want to recover. You can choose more than one by holding down the Ctrl key as you click each type. Click Next.
   
   
7. The Select File page of the Recovery Assistant appears, listing all files that match the criteria you selected in the previous pages.
   In the Matching files list, click the file that you want to recover.
   If you do not see the file, click Back to refine your search criteria. After you have selected the file you want to recover, click Next.
   
   
8. The Choose Version page of the Recovery Assistant appears, listing the versions of the chosen file that LiveBackup saved. Click the version of the file that you want to recover. If you're not sure, click a version, and then click the Preview button.
   

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   NOTE If you select Preview, LiveBackup creates a temporary version for you to view. Use this feature to verify that the file you are restoring is the version you want. Do not try to save or edit this file, as it will be deleted once the preview is closed.
   
   

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   NOTE Although LiveBackup can restore versions of files while the computer is disconnected from the network, it cannot guarantee that all versions will be available for restoration without the network connection. In the Recovery Assistant, the icon that appears beside the file indicates its availability:
   
   
   
9. Once you have selected the desired version, click Recover.
   
   
10. The Recovery Assistant searches for the version you selected on the LiveBackup Server and displays a status bar indicating the progress. When it has located the file, you have the option to Save or Save As. To overwrite the original file, click Save. To preserve the original file and choose a new name and/or location for the restored version, click Save As, and then choose a name and location for the restored file.
    
    
11. When the file has been recovered, the Completing the LiveBackup Recovery Assistant page appears. Click Finish.

Can I recover from Windows Explorer?

From Windows Explorer, you can recover a saved version of any file using the file's right-click context menu.

To recover files using the context menu:

1. Run Windows Explorer and open the folder containing the file you want to restore.
   
   
2. Right-click the file you want to restore and click Undo Version. The Choose Version window appears.
   
   
3. Click the version you want to restore. Higher version numbers correspond to more recent files.
   
   
4. If you want to view the version you have selected before restoring it, click Preview.
   
   

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   NOTE If you select Preview, LiveBackup creates a temporary version for you to view. Use this feature to verify that the file you are restoring is the version you want. Do not try to save or edit this file, as it will be deleted once the preview is closed.
   
   
5. Click Recover.
   
   
6. The Recovery Assistant searches for the version you selected on the LiveBackup Server and displays a status bar indicating the progress. When it has located the file, you have the option to Save or Save As.
   To overwrite the original file, click Save.
   To preserve the original file and choose a new name and/or location for the restored version, click Save As, and then choose a name and location for the restored file.
   When you have finished, click Cancel.
   LiveBackup restores the file to the name and location you chose.
   
   

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   NOTE If you don't know the location of the file you want to restore, you can use the Recovery Assistant to help you track it down by its document type and/or the last time you changed it. See "Recovering a file using the Recovery Assistant".
   
   

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   NOTE If you select Undo Version on an LNK file, then LiveBackup will attempt to recover the target file of the link, not the LNK shortcut file itself.

HOW DO I RECOVER A FOLDER?

Once your drive has been completely mirrored to the LiveBackup Server, you can recover all protected documents in any available folder. These documents may be recovered back to any point in time. Your computer must be connected to the LiveBackup Server to recover a folder. LiveBackup offers two ways to recover folders for both the user who needs a little extra help as well as the expert.

• If you want a little extra help, you can use the Recovery Assistant to walk you through the steps of folder recovery. Use this method if you are not sure where to look for the folder you want to restore, or if you want to restore a deleted folder.
• If you're an expert user, you can restore a particular version of a folder directly from Windows Explorer. Use this method if you know the precise name and location of the folder you want to restore.

What things should I remember about folder recovery?

• LiveBackup can restore the contents of a folder only when the computer is connected to the LiveBackup Server.
• LiveBackup restores all files in a folder. If you want to recover only select files in a particular folder, use the Recovery Assistant to recover individual files. See "Recovering a lost file".
• To recover a folder, a LiveBackup user must also have local administrative privileges.
• LiveBackup restores folders to their original locations, only.
• In the Recovery Assistant, folders that have been deleted, but are recoverable, are indicated with a red folder icon rather than the default yellow icon.
• If LiveBackup encounters an error recovering any file during a folder rollback, a message appears indicating which file caused the problem and offers you the choice to Abort, Retry, or Ignore. It is recommended that you first try again: click Retry. If the message appears again, then skip the file by clicking Ignore. If you decide to cancel the folder rollback, click Abort.

What is the Recovery Assistant and how do I recover a folder using the Recovery Assistant?

The Recovery Assistant is a wizard that guides you through the process of recovering all files in a particular folder. First, you will select the folder you want to recover, and then you'll select which version you want to restore. Finally, you'll select overwrite options, and then the Recovery Assistant will restore the selected folder.

To recover a folder using the Recovery Assistant:

1. Run the Recovery Assistant: Click the Start menu and point to Programs. Point to Storactive LiveBackup, and then click Recovery Assistant. Or click the LiveBackup tasktray icon.
   The Welcome page of the LiveBackup Recovery Assistant appears. This wizard will help you recover your folder in a simple step-by-step procedure.
   
   
2. Read the Welcome screen, and then click Next.
   The Recovery Type page of the Recovery Assistant appears.
   
   
3. In the Recovery Type page, click I need to recover an entire folder, and then click Next. The Choose Folder page of the Recovery Assistant appears.
   
   
4. In the Roll back the following folder box, type the full path the folder you want to recover. If you are not sure of the full path, click Browse.
   Select the folder from the Browse for Folder dialog box, and then click OK. Note that folders that have been deleted from your system, but are available for recovery have red folder icons.
   If you want to restore subfolders in the location you have chosen, select the Include subfolders check box, and then click Next. The Select a Date and Time page of the Recovery Assistant appears.
   
   
5. Choose the date and time to which you would like to roll back the folder. A range of dates from which you may select appears at the bottom of this page. In the Date area, select the month and year, and then click the date in the calendar. In the Time area, type the time to which you want to rollback the folder. Once you enter a time, the clock stops. Click Next. As the Recovery Assistant analyzes your system for the recovery, a status page appears.
   
   
6. When analysis completes, click Next. A confirmation dialog box appears.
   
   
7. To view the changes that are going to be made to your system as a result of this recovery, click View. To accept these changes, click OK. LiveBackup restores the files in the folder you selected.
   
   
8. When LiveBackup has completely restored the folder, click Finish.

How do I recover a folder from Windows Explorer?

From Windows Explorer, you can recover a saved version of any folder using the folder's right-click context menu.

To recover a folder using its context menu:

1. Run Windows Explorer and open the folder you want to restore.
   
   
2. Right-click the folder you want to restore and click Undo Version. The Folder Recovery Assistant appears. The folder you selected appears in the Roll back the following folder box. If you want to restore subfolders in the location you have chosen, select the Roll back subfolders check box, and then click Next.
   
   
3. Repeat steps 4 through 7 of the procedure, "to recover a folder using the Recovery Assistant" on the previous 2 pages.

How do I install the LiveBackup Client?

What should I know before I install?

Make sure the following conditions apply:

• Your system meets the requirements listed above.
• Your must subscribe via myUMbackup link at www.miami.edu/myUMbackup or from myUM/EASY link. Any other method will not install the client properly and you will not be authorized for its use.

How do I install LiveBackup Client?

Install from the myUMbackup link at www.miami.edu/myUMbackup or from the myUM/EASY site.

• If you have an existing installation that you need to upgrade, see "Upgrading LiveBackup Client".

1. On the LiveBackup Client computer, run Internet Explorer and go to the myUM website, choose Student tab, and select myUMbackup. Follow all instructions to subscribe, then an e-mail will be sent to you with an installation link to myUMbackup client install site. Go to the indicated myUMbackup client link.
   
   
2. Read the Welcome page, and then click Next. The Checking Prerequisites page appears.
   
   
3. LiveBackup checks your system for the prerequisite software. If it does not find any of the prerequisites, it will prompt you to install them. Follow the directions on your screen.
   
   
4. Once all prerequisites are set up, you may begin installation. Click the Install button, and then follow the instructions on your screen. A status bar appears indicating the progress of the LiveBackup Client installation. Once it completes, you will see a message instructing you to restart your computer.
   
   
5. Click Yes. Once your computer has restarted and connected to the LiveBackup Server, LiveBackup immediately begins the mirroring process, protecting your files from corruption and loss.

How do I upgrade the LiveBackup Client?

If you have an existing installation of LiveBackup Client 2.72 or later, you should upgrade to version 2.90. If you have version 2.50 or later, then you should first upgrade to 2.60, then 2.70, and then to 2.81, or you should uninstall the previous version before installing LiveBackup Client.

There are two methods for upgrading LiveBackup Client software. The first method is to install the upgrade from a CD-ROM or network drive. The second method is to deploy the upgrade from a Web-based distribution point on the LiveBackup Server computer.

To upgrade LiveBackup Client

If an upgrade is available on the LiveBackup Server, LiveBackup will send a notification to your LiveBackup Client computer. If the upgrade has been configured to launch automatically, then installation begins. This configuration is the default. If an upgrade notification message appears on your LiveBackup Client computer, then the default has been changed through the Control Center. You have the following choices:

• Browse: Opens the update Web page, from which the update installation may begin. Follow the instructions on your screen to install the upgrade of LiveBackup Client.
• Add to Favorites: Places a shortcut to the LiveBackup Client Web update in the Favorites folder of Internet Explorer. You can then select this link from your Favorites list to launch the update at any time.
• Cancel: Closes the update notification with no changes.

How do I uninstall the LiveBackup Client?

1. Click Start, point to Settings, and then click Control Panel.
   
   
2. Double-click the Add/Remove Programs icon.
   
   
3. In the Install/Uninstall page, select Storactive LiveBackup Client 2.90, and then click Add/Remove.
   
   
4. Follow the instructions on your screen to remove LiveBackup Client from your computer.