In order to centralize support and reduce costs, the
Department of Information Technology (IT) is consolidating its email
services into one email system. This is UMail, which is also referred to
as Microsoft Exchange/Outlook. All other email services provided by IT
including MyCanes, OpenVMS, and UNIX will be discontinued by May 31,
2009. For more information on how this will affect you, please see the
FAQ below.
Please click the button below for the Migration Self-Help Tool and Instructions
Migration Update:
Freshmen, Sophomore, and Junior students have successfully been
transferred out of MyCanes. All managed migrations have been completed.
Any further migration will be voluntary.
Frequently Asked Questions:
Why UMail?
Who do I contact if I have questions?
Who is affected?
Will all accounts be migrated to UMail from these systems?
How do I migrate my email, calendar, contacts, and/or files
now?
Should I migrate now?
What happens when I graduate?
Why UMail?
UMail is based on the
Microsoft Exchange email platform. Microsoft Exchange is the premier
email system used by enterprises worldwide. For additional details on
UMail, please visit
http://www.miami.edu/umail.
UMail Features:
-
2 GB of Email Storage
-
Anti-Virus & Anti-Spam Filter
-
UM-Wide Address Directory
-
Email On Your Mobile Device
-
Outlook Calendar with Tasks & Appointments
Who do I contact
if I have questions?
Please contact End User
Support at (305) 284-2944 or umail@miami.edu.
Who is affected?
|
I Am A(n):
|
Disposition
|
|
Faculty member
|
No new accounts will be issued for
MyCanes. All MyCanes, OpenVMS and UNIX accounts will be
migrated to UMail or closed by May 31, 2009. Faculty who are
currently using MyCanes for their courses should contact Scott
Colmery, the SharePoint Projects and Development Group manager,
at 305-284-3062 or via email:
scolmery@miami.edu
Those faculty members using the email services of OpenVMS or UNIX should contact
Bob Syren at 305-284-3980 or via email:
bsyren@miami.edu.
|
|
Student
|
The scheduled migration of all Freshmen, Sophomores, and Juniors has
been completed. Seniors and Graduate students may maintain their
accounts until May 31st, 2009. To avoid interruption of service we
recommend students voluntarily move off MyCanes as soon as possible.
|
|
Staff
|
Will be notified by UMail Staff when they will be migrated.
|
|
Alumni
|
Alumni can continue to use MyCanes until May 31, 2009. They may also
use UMail for up to 12 months after they graduate, but we strongly
suggest use of an external email service.
|
Will all accounts be migrated to UMail from these systems?
No, only individual primary
accounts of current faculty, students and staff will be migrated. These
are the accounts registered in the central HR database system where the
individual's preferred email address is listed on one of these systems (MyCanes,
OpenVMS, UNIX).
How do I migrate
my email, calendar, contacts, and/or files now?
Information Technology
provides both self-help tools and
documentation and technician assisted support in the migration to UMail.
Please review the table below to see where you can find assistance.
|
I Am A(n):
|
Description
|
|
Faculty Member
|
Self-help: Please click here
for the tools and how-to documentation for migrating your data.
Assisted Help: Please contact End User Support at 305-284-2944 or via email
at umail@miami.edu.
|
|
Student
|
Self-help: Please
click here for the tools and how-to
documentation for migrating your data.
Assisted Help:
Walk-in: CaneNet Connection
Phone: 305-284-2944
Email: umail@miami.edu
|
|
Staff
|
Self-help: Please click here
for the tools and how-to documentation for migrating your data.
Assisted Help: Please contact End User Support at 305-284-2944 or via email
at umail@miami.edu.
|
|
Alumni
|
Alumni may use UMail for up to 12 months after graduation, but use
of an external email system is suggested.
|
Should I migrate now?
We recommend everyone
migrate as soon as possible to avoid interruption of service.
What happens when
I graduate?
Students who have graduated may keep their University email/storage
account for up to a year following graduation. After that time, account
information is purged.
