On a regular basis the students using the course management system at the University of Miami are surveyed to determine their level of satisfaction. In Spring of 2001 there were 727 student surveys completed. This is not a random sample of students using the system. The survey is offered to faculty who use the system. Some of them volunteer to distribute them in their classes. Out of 350 active course web sites during this semester about 40 distributed the survey.

The instrument consists of two parts. In the first part the students bubble in their responses using a five-point scale. In the second part the students provide written responses. The instrument is printed on an "Accu-Scan" general purpose bubble sheet in order to facilitate processing of the data. Doing it on paper rather than electronically is a conscious decision. It is hoped that students who don't like technology or who have had trouble with the course web site will be encouraged to fill out the form whereas they may have ignored an electronic form. The bubble-in items are on the front of the form and the written items are on the back of the form.

The text from the instrument is listed below.

INSTRUCTIONS

• Please bubble in your answers to the 19 items on the front of the sheet.

• Please answer the items on the back of the sheet.

• Do not fill in your ID Number or any of the special codes at the top of the sheet since this is an anonymous survey.

Please use the following five answer choices to answer questions 1 - 8:

1. Strongly Agree

2. Agree

3. Neutral

4. Disagree

5. Strongly Disagree

1. Overall I am satisfied with the course web site system on courses.miami.edu.

2. It has taken very little time to use the system.

3. I have learned to use the system with very little difficulty.

4. I look forward to using this system again in future semesters.

5. My instructor seems comfortable using this system as part of the course.

6. Other courses at UM should provide course web sites using this system.

7. I believe that use of this system has enhanced my learning in this course.

8. Access to this system has not been a problem.

How did each of the following affect your learning experience in this course?

1. Enhanced

2. No Effect

3. Worsened

4. I did not use this

5. This was not available

9. Online access to materials such as the syllabus, presentations, web links, assignments, class notes and handouts

10. Online communication via announcements, email within the course web site, and/or the discussion board

11. The digital dropbox and/or online gradebook

12. Online assessments

13. The Virtual Classroom feature

Please use the following choices to answer questions 14 - 19:

1. Daily or More

2. 2 - 3 times per week

3. Once a week

4. Once a month

5. Sparingly or never

14. How often do you use your computer?

15. How often do your check your email?

16. How often do you use/access your course web site?

17. How often do you physically go into a University of Miami Library?

18. How often do you meet with your instructor during office hours?

19. How often do you work on material (online or otherwise) for this course?

 

WRITE-IN AREA 1:  What is one suggestion you have for a way to improve the course web site system so that it could better enhance your learning experience?

 

WRITE IN AREA 2:  Please describe any technical problems you had with the system.

 

WRITE IN AREA 3:  Any additional comments: