Information Technology

End User Support

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End User Training

On-the-Go

End User Training On-the-Go takes technology training out of our computer lab and into your environment. With End User Training On-the-Go, Information Technology trainers offer on site training services including customized topics and a fully equipped mobile training lab.

End User Training On-the-Go courses are available for the following applications:

Microsoft Office

  • Access
  • Excel
  • Outlook
  • PowerPoint
  • Word

Adobe Creative Suite

  • Acrobat
  • InDesign
  • Photoshop

Departments may choose to use prefabricated manuals or to customize manuals by selecting from a list of available topics in the above listed Microsoft applications.? All Adobe training classes will be based on prefabricated manuals.

The costs for instructor time and manual reproduction are the responsibility of the department.? Costs are as follows:

  • Instructor fee: $70 per hour
  • Materials fee: $40 per class

The following End User Training On-the-Go policies and procedures will be strictly enforced:

  • Customers must submit an End User Training On-the-Go request form or call the End User Support Helpdesk at (305) 284-2944.*
  • Training requests must be made at least a month prior to the desired training date.
  • An EUS Training Administrator will contact the customer to approve and confirm content, schedule, location, attendees, and costs.*
  • An Interdepartmental Requisition Form (IDR) for training costs must be submitted prior to the first day of scheduled training.
  • Upon arrival, the class trainer will present the customer with an invoice requiring the recipient's signature. In addition, the trainer will present the customer with a copy of the invoice signed by the trainer indicating services have been rendered and payment has been received.

* Submission of a request form does not guarantee a training arrangement. Requested class dates and times are subject to trainer and equipment availability.