The Employee Assistance Program (EAP), along with Consumer Credit Counseling Service (CCCS) of South Florida, is pleased to offer online credit report education.  In a four-part series entitled “Financial Prosperity: Understanding the Terms and Conditions of Credit,” information is provided on:

• The Credit Reporting Process (Part I – click here)
• Credit Rights & Responsibilities (Part II – click here)
• Credit Scores (Part III – click here)
• Credit Counseling Services (Part IV – click here)

Each module offers an index that allows viewers to jump to particular sections.  Contact information for additional assistance is included, as well as supplemental documents that can be downloaded.  These include:

• a sample credit report
• a CCCS information sheet
• a sample letter of dispute
• a sample statement of explanation  

We hope you find this information helpful. For questions or comments, please call 305-284-6604.