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Frequently Asked Questions
 
 
 
 

How To Use The UPK

 

 
UPK Player Interface
 
 
Step 1. Click on the link to the UPK Module, Topic or Section that you would like to see. The UPK Player will open in your browser. Important: In order to access the UPK player, you may need to disable popup blockers
Step 2. Expand the appropriate Module ( ) in the Outline section located on the left side of the player
Step 3. Click on a Topic ( )
Step 4. Click on the appropriate playback mode. The player opens up.
Step 4. Click on the appropriate playback mode. The player opens up.
   
Note You can use the Search field () in the upper left hand corner to find Topics by using a keyword. Type in the Search field and click the Lookup button ( ). The topic list will reorganize for all topics that use your keyword. To reset back to the default click the Clear Search Results button ( ).
 

UPK Playback Modes

UPK offers five playback modes that appear when you select a topic. We recommend using the first two modes for reviewing purposes
 
   
This web video allows you to learn by watching. You can pause, resume, and replay the training at any time. If you select the See It! mode, the player will begin automatically.
   
This interactive simulation allows you to try each step. If you need help on a step, the tool will offer hints. If you select the Try It! mode you will need to click the start link to begin the player.
   
This interactive simulation allows you to assess your skills without the step-by-step instructions. If you select the Know It! mode you will need to click the start link to begin the player.
   
This pop up window will act as a coach in . While completing a process, you can open it through the Help link and receive step-by-step instructions. If you select the Do It! mode, you will need to click the play button ( ) to begin the player.
(note – this mode only context sensitive with PeopleSoft Applications)
   
This pop up window allows you to open or save a printable job aid for end user reference. If you select the Print It! mode, a dialog box displays for you to open or save a job aid for the selected topic.